We wrote about the advantages of the Parker Tracking System (PTS) back in August of 2013. One of the great benefits we talk about is the ability to order a replacement hose assembly without the need to leave your shop. Today, with mandates for social distancing, the ability to order parts without physical interaction with other people is critical.
PTS is a system of tagging and tracking hydraulic hose assemblies, tube assemblies, and potentially other fabricated parts so that anyone can order the replacement assemblies over the phone or email without knowing all the pieces.
When we make the hose assembly, we'll enter all the information needed to fabricate it to the Parker's PTS database. The database generates a unique ID, which prints on your PTS tag attached to your assembly.
When the time comes to replace the hose or tube assembly, you call or email any participating Parker distributor and give them the assembly ID. The Parker dealer accesses the Parker database to obtain the fabrication information and fabricates a replacement. There is no need to bring your old assembly to our store. We will ship your new assembly directly to your shop.
If the hose is still working, you can wait to remove it from your equipment until the replacement arrives.
A Quick Recap of Steps Required to Replace a Hose Assembly – Without PTS vs. With PTS
|
NO PTS TAG ON THE HOSE |
HOSE WITH PTS TAG |
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STEP |
TIME |
STEP |
TIME |
|
|
|
Call your local ParkerStore with PTS Tag ID |
5 min |
|
Remove the old hose assembly from the equipment & install the new one. |
60 min |
Drive to ParkerStore to pick up the new hose assembly. |
60 min |
|
Drive to and from ParkerStore. |
60 min |
Remove the old hose assembly from the equipment & install the new one. |
60 min |
|
ParkerStore Staff identifies the hose assembly and locates parts needed to fabricate a new one. |
10 min |
No ID required - ParkerStore personnel obtains the required information from Parker's PTS database before you drive to the shop. |
- |
|
In case not all parts are in stock, a second trip may be needed. |
60 min |
No second trip required; if we need to order parts, we'll let you know during your initial call so you can postpone your trip. |
- |
|
Watch and wait while we make your assembly. |
20 min |
No waiting – we fabricate the hose assembly before you get to the store. |
- |
|
TOTAL TIME REQUIRED |
2.5 - 3.5 hrs |
TOTAL TIME REQUIRED |
1 - 2 hrs |
|
TIME SAVED |
1.5 HRS |
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We will post updates on this blog, and our social media accounts.
